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July 06, 2004
The BT Promise
I'm not one for getting wound up over things, but one thing that does hack me off is advertising when it doesn't ACTUALLY say anything beyond the bleeding obvious. You know, this chocolate tastes of real chocolate, so what else WOULD it taste of? Fish?
So, the new BT ad's. Err, what EXACTLY are you telling me?
"We promise our engineers will try their hardest to keep their appointment..."
"When the person at the end of the phone doesn't know the answer to your problem, they'll endeavour to find someone who does..."All I can say is, if they WEREN'T doing this before, why are they so puzzled as to the reasons for customers leaving them?
Maybe they need to add:
"When you pay for a service with BT we promise to give you clear calls with no echo or crackles, real high speed broadband, a time when the technician will come and fix your fault, and a easy to understand billing system, with no hidden catches..."
Posted by alan at July 6, 2004 10:31 PM
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Comments
Fish-flavour chocolate? Mmm...
Posted by: Jonathan Sanderson at July 14, 2004 10:38 PM
Oh! Dont get me started! Ben and Jerrys Phish food is illegal. Simple as.
Posted by: Ian Bell (Al's Ickle Bruv) at July 14, 2004 10:39 PM
Simple as...or simple ass???
Posted by: Chris (Jules' Bruv) at July 14, 2004 10:40 PM