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May 20, 2005
Free Phone Anyone?
I've been getting a number of calls from Orange agents asking me if I want to upgrade for free. Now, in most cases I've said no, and that's been that. But the last one wasn't as straight forward.
Apart from her delightful Lancashire acent (she could've talked to me for days... 
), she kept going on about how I deserved a new phone, it was my right as an Orange customer, it was completely free, and I was under no obligation, no new contract, nowt! So, as I said, it sounded too good to be true. Except, and Jonathan seems to have similar misgivings, the phone is a Motorola V545. Now, don't get me wrong, they're nice phones, and sell in their droves, so something must be right. I can live with the phonebook and it's inability to cope with someone having more than 1 number (yes, Jonathan, it is that crap). But, I just can not get to grips with what, for me at least, has to be the worst design of user interface 
The menus don't appear logical, and some things I'd consider well used functions, are buried down in the menu structure, usually in the last place you'd expect Each Motorola I've had requires a good read of the user guide before using it. And each time the user interface has changed. Which is why I told the woman, thank you, but I don't like Motorola.
Ah, but you don't have to use the phone. Errr, what? No, you simply take the SIM and put it back in your old phone. So what do I do with the new phone then, if I'm not going to use it? Sell it.... 
So, after being told I could take the phone and sell it on eBay, I thought, why not. And a parcel arrived the other day, recorded delivery, addressed to Mr Dell.....
I give up 
Posted by alan at May 20, 2005 03:51 PM
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